tg44 Privacy Policy

1Introduction

tg44 is committed to protecting the privacy and personal data of all players who use our online betting and casino platform. This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is processed, the parties with whom it may be shared, and the measures we take to keep it secure.

This policy has been prepared in accordance with internationally recognised data protection principles. While tg44 operates as an offshore-licensed platform and the specific statutory framework that applies will depend on the jurisdiction of our licence, we apply the substantive standards of modern data protection law as a matter of operational policy. Players located in Bangladesh are subject to this policy in its entirety.

If you have questions about how tg44 handles your personal data, or if you wish to exercise any of your data rights, please contact our Data Protection team at [email protected].

2Data Controller

For the purposes of this Privacy Policy, tg44 acts as the data controller in respect of the personal data you provide when registering and using the tg44 platform. As data controller, tg44 determines the purposes and means of processing your personal data.

Where tg44 engages third-party service providers to process data on its behalf — such as payment processors, KYC verification providers, and game software suppliers — those parties act as data processors and are bound by contractual data processing agreements that restrict their use of your data to the specific service they provide to tg44.

3Data We Collect

tg44 collects personal data across three broad categories: data you provide directly, data generated by your use of the platform, and data we receive from third parties in connection with identity verification and fraud prevention.

3.1 Data You Provide Directly

3.2 Data Generated by Platform Use

• Betting and gaming history, including wager amounts, outcomes, game titles, and timestamps.
• Session data, including login and logout timestamps, session duration, and pages visited.
• Device and technical data, including IP address, browser type and version, operating system, and device identifiers.
• Geolocation data (derived from IP address) used to enforce our territorial restrictions.
• Responsible gaming tool usage, including any deposit limits, session limits, or self-exclusion requests you have activated.

3.3 Data Received from Third Parties

• Identity verification results from our KYC service provider confirming whether the documents you submitted are authentic and match your registration data.
• Sanctions screening results from databases used to check whether a player appears on international financial crime watchlists.
• Fraud signals from payment processors relating to transactions associated with your account.

4How We Use Your Data

tg44 uses your personal data exclusively for the purposes set out below. We do not use personal data for purposes that are incompatible with the reason it was originally collected.

• Account Management: To create, maintain, secure, and close your tg44 player account, including processing login requests and enforcing account-level controls.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods in BDT, and to maintain accurate financial records of all transactions.
• Identity Verification (KYC): To verify your identity and age in compliance with our anti-money laundering obligations and to satisfy the 21+ age requirement enforced across the tg44 platform.
• Regulatory Compliance: To comply with applicable laws, court orders, and regulatory requirements, including anti-money laundering (AML), counter-terrorism financing (CTF), and sanctions screening obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the tg44 platform.
• Platform Improvement: To analyse aggregated usage data to improve the quality, reliability, and features of the tg44 platform. This analysis uses anonymised or pseudonymised data wherever possible.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance in connection with your tg44 account.
• Responsible Gaming: To monitor your gambling patterns for indicators of problem gambling and to administer the responsible gaming tools you have activated on your account.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform news by email, where you have opted in to receive such communications. You may withdraw your marketing consent at any time by contacting [email protected].

5Legal Basis for Processing

tg44 processes personal data on one or more of the following lawful bases, depending on the purpose of the processing activity:

• Contract Performance: Processing your account data, transaction data, and KYC documents is necessary to perform our contractual obligations to you as a registered tg44 player.
• Legal Obligation: Processing for AML, CTF, and sanctions screening purposes is required by applicable law and our licence obligations. We cannot waive this processing on the basis of a player's objection.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform improvement is carried out on the basis of tg44's legitimate interest in operating a safe, fair, and compliant platform, provided those interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications is carried out on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6Data Sharing & Disclosure

tg44 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment Processors: We share transaction data with payment service providers — including bKash, Nagad, Rocket, and Upay — strictly to the extent necessary to process your deposits and withdrawals.
• KYC & Identity Verification Providers: We share identity document data with our contracted KYC verification partner to confirm the authenticity of documents submitted during account verification.
• Game Software Suppliers: When you play a live casino game hosted by a third-party provider such as Evolution Gaming, Pragmatic Play Live, or Ezugi, limited session data is shared with that provider to operate the game. Those providers are bound by their own data protection commitments.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulators, or courts where required to do so by law, court order, or in connection with a legal proceeding in which tg44 is a party.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of tg44's business, player data may be transferred to the acquiring entity as part of the transaction, subject to the same level of data protection as provided under this policy.

7International Transfers

As an offshore-licensed platform serving players in Bangladesh and other jurisdictions, tg44 may transfer your personal data to and process it in countries outside Bangladesh. Where such transfers occur, tg44 takes steps to ensure that an adequate level of data protection is maintained through one or more of the following safeguards:

• Contractual data transfer agreements incorporating standard data protection clauses.
• Transfer to countries that provide a comparable level of data protection under their domestic legal framework.
• Consent from the data subject where appropriate and where no other adequate safeguard is available.

If you would like more information about the specific safeguards applicable to an international transfer of your personal data, please contact us at [email protected].

8Cookies & Tracking Technologies

tg44 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit tg44.io. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Essential to the operation of the tg44 platform. These cookies enable core functions such as user authentication, session management, and security. They cannot be disabled without affecting the functionality of the platform.
• Functional Cookies: Allow the platform to remember your preferences, such as language settings, display preferences, and responsible gaming tool configurations, so you do not need to reset them on each visit.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the tg44 platform, including which pages are visited most frequently and how players navigate the site. This data informs platform improvement decisions.
• Fraud Prevention Cookies: Used to detect and prevent fraudulent account activity, including the use of multiple accounts, automated bots, and suspicious login patterns.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the tg44 platform. Disabling other cookie categories will not prevent you from using the platform but may affect your experience.

9Data Retention

tg44 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law. The following retention guidelines apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Players may request early deletion of specific data categories subject to any overriding legal obligations that require tg44 to retain it.

10Your Data Rights

tg44 recognises and supports the following data rights. To exercise any of these rights, please submit a request in writing to [email protected] from the email address registered to your tg44 account. We will respond within 30 days of receiving a valid request.

11Children & Minors

The tg44 platform is strictly restricted to individuals aged 21 and above. tg44 does not knowingly collect or process personal data relating to minors. If tg44 discovers that personal data belonging to an individual under the age of 21 has been collected — whether through misrepresentation during registration or otherwise — that account will be immediately closed, all balances will be forfeited, and the data will be deleted in accordance with applicable law.

Parents and guardians who have reason to believe that a minor under their care has registered an account with tg44 should contact us immediately at [email protected] so that we may investigate and take the appropriate action without delay.

12Security Measures

tg44 implements a layered security architecture to protect your personal data against unauthorised access, loss, destruction, or disclosure. Our technical and organisational security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tg44 servers.
• Encryption at rest for all sensitive personal data and financial records stored in tg44 databases.
• Role-based access controls that limit internal access to personal data on a strict need-to-know basis.
• Regular penetration testing and security audits conducted by qualified independent security professionals.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised login.
• Automated fraud detection systems that monitor account activity for anomalous patterns indicative of account compromise or misuse.
• Incident response procedures to contain, investigate, and notify affected parties in the event of a confirmed data breach.

While tg44 takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your own account credentials confidential and for notifying tg44 promptly if you suspect any unauthorised activity on your account.

13Third-Party Links

The tg44 platform may contain links to third-party websites or services, including payment provider portals and game supplier interfaces. This Privacy Policy applies solely to data collected and processed by tg44 through tg44.io. tg44 is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any external service you access in connection with your use of the tg44 platform.

14Policy Updates

tg44 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, tg44 will notify registered players via the email address on file or via a prominent notice on the tg44 platform prior to the changes taking effect.

The effective date at the top of this document indicates when the current version was last revised. We encourage you to review this policy periodically to stay informed about how tg44 protects your personal data. Your continued use of the tg44 platform after the effective date of a revised policy constitutes your acknowledgement of the updated terms.

15Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tg44 handles your personal data, please contact our support team at [email protected]. Please include your registered username and a clear description of your query or request.

tg44 will acknowledge receipt of your privacy enquiry within 24 hours (Bangladesh Standard Time, UTC+6) and will aim to provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with tg44's response to a privacy complaint, you may refer the matter to the relevant data protection supervisory authority or dispute resolution body applicable under tg44's offshore licence jurisdiction.

Effective Date: 1 January 2026  |  Version: 2.0